Add ability to send private messages in Digital Hub from Journey Orchestrator
As we’re adding new engagements every day using Journey Orchestrator, one of the methods of communication we would like to explore is sending a private message directly through the Digital Hub community to my customer.
Perhaps a workaround for this is to enable private messages via the API but that isn’t the end goal for me.
Use Case: Customer has an upcoming EBR/QBR, send them a private message using Journey Orchestrator