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Add other account attributes to Global Timeline search

  • October 6, 2020
  • 7 replies
  • 81 views

reggie_yu_gazmen
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From Global Timeline, in the search view when relating an activity to an account can we include other account attribute such as account number? This way user can quickly identify which account to select whenever the account names are identical.

7 replies

dan_ahrens
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  • Expert ⭐️⭐️⭐️
  • October 7, 2020

Interesting use case @reggie_yu_gazmen - let’s see what input @nitisha_rathi has on this idea.


  • Contributor ⭐️⭐️
  • October 7, 2020

From Global Timeline, in the search view when relating an activity to an account can we include other account attribute such as account number? This way user can quickly identify which account to select whenever the account names are identical.

This would be very helpful when I have a child account that has the same name as the parent (which happens...) +1 from me


nitisha_rathi
  • Expert ⭐️⭐️
  • January 12, 2021

Timeline honors the global company/ relationship search config. You can customize these search from company/ relationship admin areas.


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  • Helper ⭐️
  • January 13, 2021

@nitisha_rathi what about SFDC Parent-Child accounts when not using Relationships? 


nitisha_rathi
  • Expert ⭐️⭐️
  • January 22, 2021

@ana_g Do you want to associate an activity with both parent and child account?


sai_ram
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  • Expert ⭐️⭐️
  • February 12, 2021

@ana_g Do you want to associate an activity with both parent and child account?

 @ana_g did you get a chance to view the comments here?


reggie_yu_gazmen
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  • Author
  • Contributor ⭐️⭐️
  • December 17, 2021

Timeline honors the global company/ relationship search config. You can customize these search from company/ relationship admin areas.

Can we do the same with Gainsight Assist?