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Contributor ⭐️⭐️⭐️
November 9, 2020

Add Permission Type in User Licensing Reporting

Gainsight gave the ability for admins to create reporting surrounding user licenses. However, during the switch to the license UI update, a lot of users are marked “full license” but the permission is set to “viewer.” This requires a lot of manual auditing because we are unable to see the actual permission type at the reporting level.

 

Thanks!

    6 replies

    sai_ram
    Expert ⭐️⭐️
    November 12, 2020

    @sroma sorry for the inconvenience caused. 

    I would like to help with the License type documents. Hope this will make your job easier. 

    • Viewer License: Users can only view pages assigned to them as part of the Viewer permission set.
    • Full License: Users will have access to products based on the permission bundles assigned to them in Gainsight.

     

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    sromaAuthor
    Contributor ⭐️⭐️⭐️
    November 12, 2020

    Thanks @sai_ram  - however it will be helpful to see the permission types assigned to each user in reporting next to their license type. Ex: John Smith  - Full License  - Default Bundle

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    Contributor ⭐️⭐️⭐️⭐️⭐️
    June 25, 2021

    I agree that it would be tremendously beneficial to see the permission type as a column in User Management.

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    Contributor ⭐️
    October 6, 2021

    We also looking for this but since year seems like not much progress being done on this.

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    Cornelia
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 7, 2021

    Hello @Kmwadhwani, thank you for posting here and bumping this up, I will loop in our Product Manager to help you out here. 

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    Neha Gupta
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 29, 2021

    @sroma @vmoore @Kmwadhwani thanks for writing in! Looking into it and will keep you posted.

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