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Contributor ⭐️⭐️⭐️
November 9, 2020

Add Permission Type in User Licensing Reporting

  • November 9, 2020
  • 6 replies
  • 83 views

Gainsight gave the ability for admins to create reporting surrounding user licenses. However, during the switch to the license UI update, a lot of users are marked “full license” but the permission is set to “viewer.” This requires a lot of manual auditing because we are unable to see the actual permission type at the reporting level.

 

Thanks!

    6 replies

    sai_ram
    Expert ⭐️⭐️
    November 12, 2020

    @sroma sorry for the inconvenience caused. 

    I would like to help with the License type documents. Hope this will make your job easier. 

    • Viewer License: Users can only view pages assigned to them as part of the Viewer permission set.
    • Full License: Users will have access to products based on the permission bundles assigned to them in Gainsight.

     

    sromaAuthor
    Contributor ⭐️⭐️⭐️
    November 12, 2020

    Thanks @sai_ram  - however it will be helpful to see the permission types assigned to each user in reporting next to their license type. Ex: John Smith  - Full License  - Default Bundle

    Contributor ⭐️⭐️⭐️⭐️⭐️
    June 25, 2021

    I agree that it would be tremendously beneficial to see the permission type as a column in User Management.

    Contributor ⭐️
    October 6, 2021

    We also looking for this but since year seems like not much progress being done on this.

    Cornelia
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 7, 2021

    Hello @Kmwadhwani, thank you for posting here and bumping this up, I will loop in our Product Manager to help you out here. 

    Neha Gupta
    Contributor ⭐️⭐️⭐️⭐️⭐️
    October 29, 2021

    @sroma @vmoore @Kmwadhwani thanks for writing in! Looking into it and will keep you posted.