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mandy.j
Contributor ⭐️⭐️
August 26, 2021

Add tokens to email subject

It would be great to be able to add a personalized token in email Subjects. For example, be able to add the token : “Company name”

 

Is it already planned ? 

Thanks !

    4 replies

    sai_ram
    sai_ram
    Expert ⭐️⭐️
    August 27, 2021

    @mandy.j thank you for sharing. We do have plans to redesign the entire JO, hope this should cover. 

    @chethana could you please confirm.

     

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    hardik_mota
    hardik_mota
    Helper ⭐️
    June 10, 2022

    Hi @mandy.j 

    We can add tokens in the subject line of the email template and add it in the programs. 

    Video : https://share.getcloudapp.com/L1uX7Y7E 

    Screenshot: 

    Best,

    Hardik

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    Hardik
      matthew_lind
      matthew_lind
      VIP ⭐️⭐️⭐️⭐️⭐️
      June 10, 2022

      Ditto to @hardik_mota 

      I’ve successfully added tokens to the subject line. It proves very helpful for open rates, because the message is less likely to be perceived as spam. Additionally, for those email applications which like to thread based on subject line (looking at you, Gmail), a token in the subject line can discourage that threading behavior.

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      Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
      zdsiegert
      zdsiegert
      Helper ⭐️
      February 9, 2023

      I was unable to enter a Tokenn or update any of the formatting options in the Subject Line so had to create the Token in the email body and then paste into the Subject Line as a workaround 

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