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Contributor ⭐️⭐️
August 26, 2021

Add tokens to email subject

  • August 26, 2021
  • 4 replies
  • 150 views

It would be great to be able to add a personalized token in email Subjects. For example, be able to add the token : “Company name”

 

Is it already planned ? 

Thanks !

4 replies

sai_ram
Expert ⭐️⭐️
August 27, 2021

@mandy.j thank you for sharing. We do have plans to redesign the entire JO, hope this should cover. 

@chethana could you please confirm.

 

hardik_mota
Helper ⭐️
June 10, 2022

Hi @mandy.j 

We can add tokens in the subject line of the email template and add it in the programs. 

Video : https://share.getcloudapp.com/L1uX7Y7E 

Screenshot: 

Best,

Hardik

Hardik
matthew_lind
VIP ⭐️⭐️⭐️⭐️⭐️
June 10, 2022

Ditto to @hardik_mota 

I’ve successfully added tokens to the subject line. It proves very helpful for open rates, because the message is less likely to be perceived as spam. Additionally, for those email applications which like to thread based on subject line (looking at you, Gmail), a token in the subject line can discourage that threading behavior.

Making people their best....currently disguised as a CS Ops Architect. How can I contribute to your success?
zdsiegert
Helper ⭐️
February 9, 2023

I was unable to enter a Tokenn or update any of the formatting options in the Subject Line so had to create the Token in the email body and then paste into the Subject Line as a workaround