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DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
December 7, 2022

Allow All Time range to be selected for Topic and Post Exports

  • December 7, 2022
  • 4 replies
  • 42 views

It’s a pain to have to scroll back through the date picker to get to the start of the community activity.

4 replies

Aleksandra
Gainsight Product Manager
January 19, 2023

HI @DannyPancratz have you tried to type a start date you want and approve your input with enter key?

Aleksandra
DannyPancratz
VIP ⭐️⭐️⭐️⭐️⭐️
January 19, 2023

Thanks, @Aleksandra. That solution worked. 

However, it still is confusing in the UX why All time is an option for the User export, but not the Topic-based exports. It seems like a common parameter community managers might want.

FYI: I am no longer active in this community
Aleksandra
Gainsight Product Manager
January 23, 2023

Hi @DannyPancratz 

I understand your point of view. On other hand, we believe that all-time topic-based exports should not happen too often, and for big and old communities it would be a huge dataset. That is why we decided to disable this default option and only allow manually type your date range and get this way the data for longer periods.

Aleksandra
Aleksandra
Gainsight Product Manager
January 23, 2023
NewClosed
Aleksandra