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Allow All Time range to be selected for Topic and Post Exports

  • December 7, 2022
  • 4 replies
  • 9 views

DannyPancratz
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It’s a pain to have to scroll back through the date picker to get to the start of the community activity.

4 replies

Aleksandra
  • Gainsight Product Manager
  • January 19, 2023

HI @DannyPancratz have you tried to type a start date you want and approve your input with enter key?


DannyPancratz
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  • January 19, 2023

Thanks, @Aleksandra. That solution worked. 

However, it still is confusing in the UX why All time is an option for the User export, but not the Topic-based exports. It seems like a common parameter community managers might want.


Aleksandra
  • Gainsight Product Manager
  • January 23, 2023

Hi @DannyPancratz 

I understand your point of view. On other hand, we believe that all-time topic-based exports should not happen too often, and for big and old communities it would be a huge dataset. That is why we decided to disable this default option and only allow manually type your date range and get this way the data for longer periods.


Aleksandra
  • Gainsight Product Manager
  • January 23, 2023
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