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We build all of our Knowledge Center content on Insided, and as such our colleagues are constantly sharing different pieces of content on Slack. When you send a link, it shows a preview with our community logo and the general meta-description. Oftentimes, we will be sending 3+ links in answer to an internal question (e.g. what features are good for sponsors? link 1, link 2, link 3).

This quickly clutters a Slack channel lowering adoption. A colleague asked if we could customize the preview to show some of the content - e.g. the title, and the description. At very least, to not show the same thing over and over. I understand that this feature was built with social sharing in mind, so I get why it’s not working that way.

Would be way more helpful if the preview said “BizzaKnowledge - Answer Questions Live Using Bizzabo Q&A”
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Hey @banthonisz - thanks for sharing this idea. I believe the issue here is because your community has private visibility, so there’s no way to pull this data since access is restricted. I don’t think there’s a way to work around that unfortunately 😕.

Updated idea status New → Closed
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