Allow CSMs to delete low volume object reocrds
Request:
Enable record deletion for a record in a low volume object via the C360.
Use case:
Gainsight does not have a way to capture whitespace identification in the CS Platform. We created a low volume object and applied to the C360. Sales and CSMs can now go in and create new records for whitespace! (yay) - but there are some cases where the CSM creates a record by mistake or is no longer needed / voided. They are not able to delete the record, instead, they have to create a help ticket to our Admin and have the admin manually delete the record