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Allow for federation of multiple Zendesk instances

  • November 28, 2022
  • 2 replies
  • 10 views

Per my earlier post, looks like this isn’t possible today: 

For companies with multiple products, they often maintain multiple instances of Zendesk for each product-line and it would be helpful to be able to integrate each. In our case we have two instances for each of our products and I’d like to be able to integrate the other one easily.

2 replies

Aleksandra
  • Gainsight Product Manager
  • January 19, 2023
NewOpen

Aleksandra
  • Gainsight Product Manager
  • January 19, 2023

HI @Scott Baldwin,

Thank you for raising this idea. I'm wondering if anyone else has a similar use case.