Skip to main content

Allow more nuance for "other" option in survey setup

  • October 26, 2020
  • 3 replies
  • 37 views

spencer_engel
Forum|alt.badge.img+5

When setting up a new survey, I was delighted to see I could simply add an “other” option. However, I’m apparently stuck with a static field for how I want that option labeled - i.e. if I want the answer labeled “Other”, then the comment box is also labeled “Other.” In this example, I want the comment box labeled “Please Specify” while leaving the answer as “Other”, but I’m not able to distinguish the two. 

 

 

3 replies

sai_ram
Forum|alt.badge.img+1
  • Expert ⭐️⭐️
  • January 8, 2021

@spencer_engel This should be an enhancement, redirecting to product team.


kelly
Forum|alt.badge.img+3
  • Helper ⭐️⭐️⭐️
  • January 8, 2021

Best solution in this case is to leave it as Other, and have an open text field question ‘Please specify’ with logic added so it only appears if Other was selected.


Forum|alt.badge.img+2
  • Contributor ⭐️⭐️⭐️
  • May 26, 2022

It would be nice to have an open text field and logic (as Kelly suggested) or make the text box mandatory when someone selects other. We had this problem when we were setting up our survey. Some of the responses we got back didn’t indicate why they chose ‘other’ and it doesn’t provide value.