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rajesh_yaddanapalli
Gainsight Employee ⭐️
rajesh_yaddanapalli
Gainsight Employee ⭐️
July 15, 2016

Allow users to add a filter on Checkbox field, filter like Active = False (Salesforce allows this )

  • July 15, 2016
  • 2 replies
  • 25 views
Right now reporting doesn't allow users to add a filter like, Checkbox Field = False. I know we have a workaround, by adding Checkbox Field ! = True we will get same results. But I think we should give an option to apply this filter. Salesforce allows users to add this filter.

      2 replies

      alex_legay
      alex_legay
      Helper ⭐️⭐️⭐️
      July 15, 2016
      Rajesh,

      Was this working before the latest release? I have seen 2 tickets (12127 and 12242) where the cases section had a filter of Closed = (empty checkbox) in the report that was being used which caused no data to show.

      It is a fairly simple workaround but I find it odd that we had the same issue twice in quick succession.
      rajesh_yaddanapalli
      Gainsight Employee ⭐️
      rajesh_yaddanapalliAuthor
      Gainsight Employee ⭐️
      July 15, 2016
      Alex,

      No, we did not support this earlier as well. For reference - https://jbarasoftware.jira.com/browse/JB-12546 (look at the comments in Jira ticket).
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