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Most of our moderators are (going to be) members of our Support team, and they don’t spend any time in their email.  Neither do many of our other staff.

 

It would be great if there was a webhook which got called when a topic is assigned to a user; That would let us integrate it with anything we wanted to post messages.

 

Alternatively, if we could send all moderator emails to a single address we could use an email parser to extract usernames that way.  Or, a Zapier integration would let us connect it with Slack et al.

Thanks for sharing this idea @DylanLacey, I like the thinking!

We do have internal events available per content type for when a moderator is assigned, so I will check with the team whether we can expose these for you to subscribe to via webhooks :)

Updated idea status New → Open

@DylanLacey 
These are the subscribable events: https://api2-eu-west-1.almostinsided.com/docs/#section/Webhooks/Available-events

The one you requested is not currently available I added it to the list of requests in this area. 

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