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Analytics for create a topic

  • March 14, 2022
  • 2 replies
  • 3 views

dandre
  • Contributor ⭐️⭐️⭐️⭐️⭐️

When you create a topic, inSided tries to redirect users to existing topics and avoid a duplicate question.

It would be helpful to get some analytics here:

  1. the topic articles that are being clicked on in that search
  2. the number that clicked and then abandoned their new question (great in conjunction with #1 to find the most helpful topics)

 

2 replies

Aleksandra
  • Gainsight Product Manager
  • April 11, 2022
Updated idea statusNewOpen

Aleksandra
  • Gainsight Product Manager
  • April 11, 2022

Hello @dandre thanks a lot for creating this idea. I will leave it open to gather some votes.