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ana_g
Helper ⭐️
September 10, 2020

Any updates around Global Timeline access restrictions?

  • September 10, 2020
  • 6 replies
  • 133 views

@lila_meyer we were initially promised this end of July, then end of August/Early September. Are there any updates around access restrictions being honored in Global Timeline. This is a huge pain point for our public sector team whose main concern is security.

    6 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    September 10, 2020

    Hi @ana_g I’ve transitioned into a new role focused on customer education, so I have to defer to @dan_ahrens for an update from the product team.

    Lila Krutel, Dir. Global Education Services
    dan_ahrens
    dan_ahrens
    Expert ⭐️⭐️⭐️
    September 10, 2020

    Hi @ana_g - we have a Timeline redesign that is almost ready to be unveiled, so the team has been pretty busy on that initiative. 

    @nitisha_rathi - can you share details on if the Timeline redesign includes enhancements to access restrictions?

    VP of Customer Success at Forcepoint
      A
      ana_gAuthor
      Helper ⭐️
      September 15, 2020

      @nitisha_rathi Hi can we please have an update around global timeline restrictions? We were given a July ETA for this.

      Anastassia Goidina
      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      September 15, 2020

      @ana_g The release of this feature got delayed but it is coming in Oct.

        cnichols
        cnichols
        Helper ⭐️
        September 15, 2020

        Thanks - This is very important to us as well!

         

          R
          rakesh_lingala
          Helper ⭐️⭐️⭐️
          October 20, 2020

          Hello Everyone!

          Happy to announce that your request has been considered and included as part of the v6.18 release (SFDC / NXT). With this release, user access to Timeline activity will be dependent on permission sets. If a user does not have permission to view specific Company or Relationship records, they will not see the activity from those records in their Timeline view. Admins can configure permissions under Administration > Permission Groups.

          This feature is implemented in both SFDC & NXT versions.

          Thanks for posting!

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