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API: Wishlist for new events to be available

  • October 21, 2021
  • 2 replies
  • 18 views

Suvi Lehtovaara
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We’re planning on connecting our community to an AI-software that analyses the community content and the sentiment of the content. We’re planning on fetching the data via the API. We noticed that some events we would very much like to have are not available via the API. 

What we’d like to have is

  • primary role of a user - the use case is that we’d like to see whether the reply was posted by a moderator or a community member
  • custom roles - sometimes it might of use to be able to differentiate “regular” community members from superuser
  • content helpfulness votes
  • publicity of the category in question
  • our custom “Token” field from the user profile

Would this be possible?

2 replies

Alex Campos
  • Gainsight Employee ⭐️⭐️
  • January 31, 2022
  • @Suvi Lehtovaara a couple of questions on this one:
    - Which AI tool are you considering and what is the timeline for the deployment
    - Any other event you would find useful for the AI integration  

Alex Campos
  • Gainsight Employee ⭐️⭐️
  • January 31, 2022
Updated idea statusNewOpen