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Automation of customer onboarding

  • May 19, 2023
  • 2 replies
  • 12 views

  • Contributor ⭐️⭐️⭐️⭐️⭐️

Hi!

Do we have any way (present and future) of automating introductions to new users to our community and the Skilljar platform we use for our academy learning paths? Such as where the first time somebody logs on it introduces key resources which should be visited. @Julian what’s the latest and greatest to share on this? :)

2 replies

Sebastian
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  • Helper ⭐️⭐️⭐️
  • July 28, 2023

Hi @Anitahg, thanks for sharing! With automating the user onboarding, do you mean what they see on the community, or automating onboarding messaging over email? For that, you’ll be able to leverage the automated Email Campaigns feature soon. 


Sebastian
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  • Helper ⭐️⭐️⭐️
  • July 28, 2023
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