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Better Handling of Date Format on Intercom Connector

  • April 6, 2021
  • 2 replies
  • 66 views

prithvi_vihari
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Intercom Connector by Default stores Epoch Values in the date fields. When we bring them in we can only map them to String or Number but not to a Date datatype field.

 

Would it be possible for us to better handle this scenario by automatically converting the Epoch number coming through into date time field format?

 

PS: We don’t have date time Formulas in Gainsight to perform this on our own and get the EXACT date and time so the Connector doing this would be a better way.

2 replies

sai_ram
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  • Expert ⭐️⭐️
  • April 6, 2021

@prithvi_vihari thank you for sharing your request here. I am redirecting this to the product team to check the road-map of “date time” Formulas.


  • Helper ⭐️
  • April 20, 2021

Hi @prithvi_vihari 

We will check and get back to you with possible solutions in some time. Thanks for bringing this to our notice.