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phani_kumar
phani_kumar
Gainsight Employee ⭐️⭐️
February 16, 2021

Can we have an option to know the Previous Owner of the CTA

  • February 16, 2021
  • 3 replies
  • 30 views

Hi Team.

 

Can we have an option to know who is the Previous Owner of any CTA, like for scorecard how we have the Current Score and Previous Score values. Like the same way it’s better to have the fields like “Current/Present Owner” and “Previous Owner”.

 

Thanks.

      3 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      February 16, 2021

      @phani_kumar If you enable the history tracking in Salesforce, you can know the Previous Owner. 

      phani_kumar
      phani_kumarAuthor
      Gainsight Employee ⭐️⭐️
      February 17, 2021

      Hi @sai_ram 

      we are using NXT Edition not the SFDC. So how can we get this in NXT.

      Thanks.

        sriram pasupathi
        sriram pasupathi
        Helper ⭐️⭐️
        May 27, 2021

        @phani_kumar We don’t have that option today and don’t have any current plans to implement such kind of audit. We will reconsider the decision if we get enough upvotes. Thank you.

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