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Can we have an option to know the Previous Owner of the CTA

  • February 16, 2021
  • 3 replies
  • 11 views
phani_kumar
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Hi Team.

 

Can we have an option to know who is the Previous Owner of any CTA, like for scorecard how we have the Current Score and Previous Score values. Like the same way it’s better to have the fields like “Current/Present Owner” and “Previous Owner”.

 

Thanks.

    phani_kumar
    Molly.McQ

    3 replies

    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • February 16, 2021

    @phani_kumar If you enable the history tracking in Salesforce, you can know the Previous Owner. 

    phani_kumar
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    • phani_kumar
    • Author
    • Gainsight Employee ⭐️⭐️
    • February 17, 2021

    Hi @sai_ram 

    we are using NXT Edition not the SFDC. So how can we get this in NXT.

    Thanks.

    sai_ram
    sriram pasupathi

    @phani_kumar We don’t have that option today and don’t have any current plans to implement such kind of audit. We will reconsider the decision if we get enough upvotes. Thank you.

    phani_kumar
    sai_ram
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