Hey @rothpanhar, thank you for your post. We hear you and understand that you’d like to have more customisation, looping in the Product Manager to appropriately answer your question. 

Hello @rothpanhar 
We are planning to revamp email template builder which should allow you to customize your content. I will keep you posted about the updates about this.

Hi @chethana I think it’s pretty clear that you’re working on a number of email-related design overhauls. Some kind of timeline would be extremely helpful here beyond just “it’s coming”.

Hello @ana_g 
Email builder revamp is planned for Q4-Q1 timeline. We will start working on this actively starting Q4, Dec 2021.

We would also like to see improvements to the survey question configuration, specifically the ability to create 5 and 10 point scales that are not limited to stars.