Skip to main content
Monique
Monique
Helper ⭐️
August 9, 2018

Changing the order of moved topics/replies

  • August 9, 2018
  • 4 replies
  • 31 views
Wouldn't it be more logical if the order of moved topics or replies would be based on relevance instead of chronologically? At this moment it's not possible to move new reactions/topics to older ones. A moved topic/reply will change to a topic in an existing topic, and the original topic changes to a reply below.

    4 replies

    Aleksandra
    Aleksandra
    Gainsight Product Manager
    April 29, 2022

    Thank you for sharing this idea. We have made the decision to park it for now because it didn't have a lot of interest for the last three years.

    Aleksandra
    Aleksandra
    Aleksandra
    Gainsight Product Manager
    April 29, 2022
    Updated idea statusOpen→Closed (Parked)
    Aleksandra
    Larry
    Gainsight Employee ⭐️
    Larry
    Gainsight Employee ⭐️
    February 20, 2026
    Parked→Closed (Won't Do)
    Larry Imgrund || Senior Product Manager & Community Nerd
    Larry
    Gainsight Employee ⭐️
    Larry
    Gainsight Employee ⭐️
    February 20, 2026

    Thanks for the great feedback! While we won't be making changes to the current sort order for moved content, we're actively rolling out threaded replies and plan to use that as a foundation for improving merge coherence over time. We'll keep this in mind as we continue to optimize the experience for moderators.

    Larry Imgrund || Senior Product Manager & Community Nerd
    Terms & ConditionsAccessibility statement