When a rep chatters another rep in the Colaboration section of Success Plans and the rep goes to their chatter feed to see the chatter it is not easy for them to get back to the C360 or see what company was chattered on. In the image below, I chattered on the Collaboration section of the Success Plan and the rep was really confused as to where I chattered since when they clicked in, it took them to the SFDC object and not the C360 or Success Plan
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Hi Ellen,
Very valid point! I will investigate more on how we can achieve this. I will keep you posted.
Thanks,
Nitisha
Very valid point! I will investigate more on how we can achieve this. I will keep you posted.
Thanks,
Nitisha
Reply
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