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Choose link behaviour in Embeddable Widget (Open in Widget vs Open community in new page)

  • December 3, 2021
  • 2 replies
  • 12 views

SmartlyGreg
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While some might prefer to avoid people having to leave the current page to view content of the community, I believe at times it might be more appropriate for the widget to direct search result links directly into the community rather than open the article/ topic in the widget. A simple toggle for that choice in Control would be a great feature!


Furthermore, search results sometimes require additional filtering which is not available from the widget, yet there is no option to initiate the same search in the community from the widget.

 

2 replies

dilekgencer
  • Gainsight Employee ⭐️
  • December 21, 2021

Hi @SmartlyGreg, thanks for you idea. Embeddable widget is offering to open a specific topic on new tab but indeed there is no option to open search page directly inside the community page.
I'd put this idea to 'open' to collect more votes and feedback.


dilekgencer
  • Gainsight Employee ⭐️
  • December 21, 2021
Updated idea statusNewOpen