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Classify internal attendees for timelines logged through chrome/outlook plugin

  • November 2, 2020
  • 3 replies
  • 64 views

jagadeesh_kumar_paidimarri
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Hi Team,

 

I am creating this on behalf of one of our customers.

For BCC to timeline feature, when we add users present in MDA user object or the users of same domain, those users are automatically classified as internal attendees when timelines were created in Gainsight.

It would be great if you could implement the same functionality for emails logged using chrome/outlook plugins as well.

 

Regards,

Jagadeesh

3 replies

phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • November 2, 2020

Nice Idea @jagadeesh_kumar_paidimarri 

 


  • Helper ⭐️⭐️⭐️
  • December 10, 2020

Hello @jagadeesh_kumar_paidimarri

Let me check this for you, i believe we do this today. @sandeep_kumar  can you confirm this?


sandeep_kumar
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  • Gainsight Employee ⭐️
  • December 15, 2020

yes, we do have same feature in Chrome/Outlook plugin.