Most areas of the Insided platform (feeds, content moderation, widgets) show questions with one of two icons: the magenta question mark or the green checkmark.
It’d be great to also have this context in the Content Dashboard’s table of “Popular Topics.” When filtering by views, likes, and content helpfulness, the question status helps answer these important questions:
- What are my most popular (views/likes) answers?
- Do any of them have troubling content helpfulness ratings?
- What are my most popular open questions?
- Should we try to answer them and solve a significant user problem? (almost always, yes)
I guess an alternative solution would be bringing some of the content dashboard metrics into the customizable columns for content moderation, similar to how reply count can be shown as a column or filtered upon.
Another alternative is to add a filter for best answer yes/no like other parts of moderation.
The current solution is that you need to click into each topic to check the status. Not ideal.