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Content Moderation Filters for Closed and Sticky Topics

Related products:CC Moderation
  • May 24, 2023
  • 2 replies
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DannyPancratz
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Similar to whether or not a best answer is marked, I’d love binary filters in the Content Moderation Control view for both Sticky and Closed topics. 

Use case is to answer the questions of 1.) how many? and 2.) which topics are toggled as sticky and/or marked closed for replies. 

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DannyPancratz
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  • May 24, 2023

Note for anyone looking for this info: you can find this via the Topic export. Each is a column. 

Given this, it’s probably a “nice-to-have” idea, not a “must have.” Still, I’d love to see it added, as I often want to then click into and moderate these types of topics to toggle the sticky/closed status on/off. 


DannyPancratz
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  • October 22, 2024

Came back here to add this idea and discovered I already had. So commenting to share with the team that it’s still an occasional pain point. 

My workaround offered above isn’t super helpful for my current use case: adding a bit of daily auditing / archiving of old posts into my moderation routine. 

  1. I have a saved view for unanswered questions that are X old and without activity in X time. I’ve left them open (and not archived) if the replies are helpful/relevant and if the user is still active. 
  2. If the user is inactive, I may want to still leave the question visible and unsolved (if there’s not a definitive answer) so that others might benefit from the thread. 
  3. But after I do that curation / close the topic, there’s no way for me to filter those topics out of my saved view. 
    • Moderation Tags don’t work, because filtering by that only filters for that don’t support “is not” and only work on topics that have 1+ moderation tags
    • Moderation Label might be my interim solution, but it adds a second action that I need to remember to take each time.