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logan_t
logan_t
Contributor ⭐️⭐️⭐️
December 28, 2017

Control Access to Edit Icon in Relationships Section

  • December 28, 2017
  • 3 replies
  • 86 views
Hey Team!

We've recently had a few customers ask about the ability remove access to the "Edit" icon in the "Action" column of the Relationship Tab in C360. 

Right now when we view relationships on the C360 page without access to edit these, the edit icon still shows as "not greyed-out" unlike the "Delete" icon when users lack those permissions.



Compared to the delete icon, which will appear greyed-out when permissions are lacking:



We would like to see the edit icon have similar messaging if possible. Alternatively, a way to limit users access to this "Action" tab (which is standard in Gainsight). 

Thanks for the assistance!
Logan Thome

      3 replies

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      December 29, 2017
      Hi Logan, Sorry for the inconvenience. There are few technical limitations to achieve this.We are trying to achieve this via Gainsight Sharing Settings, we don't have ETA on this as of now.
      phani_kumar
      phani_kumar
      Gainsight Employee ⭐️⭐️
      September 8, 2020

      Hi.

      Few other users also having the problem and we can see a similar post in the below link.

      https://communities.gainsight.com/fid-15/tid-3061?postid=44393

      Is this considered or in the roadmap.

      Thanks.

        gopal_rao_kallepu
        gopal_rao_kallepu
        Helper ⭐️⭐️⭐️
        April 9, 2021

        Hey @logan_t, Thanks for sharing the idea here. We are indeed planning to control these actions(Create, Delete and Update of Relationships) via data permissions to avoid unwanted actions on Relationships. Will share more details here once we pick this up. 

        Gopal
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