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Control Access to Edit Icon in Relationships Section

  • December 28, 2017
  • 3 replies
  • 52 views
logan_t
  • logan_t
  • Contributor ⭐️⭐️⭐️
Hey Team!

We've recently had a few customers ask about the ability remove access to the "Edit" icon in the "Action" column of the Relationship Tab in C360. 

Right now when we view relationships on the C360 page without access to edit these, the edit icon still shows as "not greyed-out" unlike the "Delete" icon when users lack those permissions.



Compared to the delete icon, which will appear greyed-out when permissions are lacking:



We would like to see the edit icon have similar messaging if possible. Alternatively, a way to limit users access to this "Action" tab (which is standard in Gainsight). 

Thanks for the assistance!
Logan Thome
    jean.nairon
    phani_kumar
    logan_t

    3 replies

    sai_ram
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    • sai_ram
    • Expert ⭐️⭐️
    • December 29, 2017
    Hi Logan, Sorry for the inconvenience. There are few technical limitations to achieve this.We are trying to achieve this via Gainsight Sharing Settings, we don't have ETA on this as of now.
    phani_kumar
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    • phani_kumar
    • Gainsight Employee ⭐️⭐️
    • September 8, 2020

    Hi.

    Few other users also having the problem and we can see a similar post in the below link.

    https://communities.gainsight.com/fid-15/tid-3061?postid=44393

    Is this considered or in the roadmap.

    Thanks.

    sai_ram
    gopal_rao_kallepu
    Forum|alt.badge.img

    Hey @logan_t, Thanks for sharing the idea here. We are indeed planning to control these actions(Create, Delete and Update of Relationships) via data permissions to avoid unwanted actions on Relationships. Will share more details here once we pick this up. 

    Gopal
    sai_ram
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