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Suvi Lehtovaara
Suvi Lehtovaara
Helper ⭐️⭐️
June 13, 2019

Data base for known issues

  • June 13, 2019
  • 2 replies
  • 11 views
Just an idea - I've made a few bug reports lately on minor things. Most of the time I get an answer: "This is a known issue".

It would save a lot of time for me and you, if there was a place where I could check whether that particular bug has already been reported 🙂

    2 replies

    Yoeri
    Yoeri
    Gainsight Employee ⭐️⭐️⭐️
    December 30, 2020
    Updated idea status Open → Closed
    Group Product Manager, Customer Communities
    Yoeri
    Yoeri
    Gainsight Employee ⭐️⭐️⭐️
    December 30, 2020

    We’ve decided to close this idea. We pro-actively inform customers via our status page. For smaller bugs we believe our current procedure is sufficient, it’s easier to reach out to support than to first search in a known issues backlog. Also as Julian pointed out it’s challenging to keep this issues backlog maintained

    Group Product Manager, Customer Communities
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