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emily_zurow_079752
emily_zurow_079752
Contributor ⭐️
April 15, 2020

Data Designer not loading page to add fields

  • April 15, 2020
  • 3 replies
  • 84 views

When i go into Data Designer and try to add fields to existing datasets, 4/5 times the webpage doesn’t load an I get the Chrome pop-up “exit or wait’. Waiting doesn’t result in anything. Any tips on how to solve this or a workaround?

    3 replies

    lila_meyer
    lila_meyer
    Gainsight Employee ⭐️⭐️⭐️
    April 15, 2020

    Hi Emily, since this sounds like a product or even browser issue, I’ve converted your post to a support ticket. Our support team will followup with you shortly to help investigate. Thanks for posting!

    Lila Krutel, Dir. Global Education Services
      rakesh
      Gainsight Employee ⭐️
      rakesh
      Lets put your data to work!
      July 14, 2020

      Hi @emily_zurow_079752  

      With July release, we are sending the second batch of performance improvements over. Let me know if it solves your problem!

        sai_ram
        sai_ram
        Expert ⭐️⭐️
        September 25, 2020

        When i go into Data Designer and try to add fields to existing datasets, 4/5 times the webpage doesn’t load an I get the Chrome pop-up “exit or wait’. Waiting doesn’t result in anything. Any tips on how to solve this or a workaround?

        @emily_zurow_079752 we released few performance improvements. Could you please check if the issue still exists?

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