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Data Designer not loading page to add fields

  • April 15, 2020
  • 3 replies
  • 75 views

emily_zurow_079752

When i go into Data Designer and try to add fields to existing datasets, 4/5 times the webpage doesn’t load an I get the Chrome pop-up “exit or wait’. Waiting doesn’t result in anything. Any tips on how to solve this or a workaround?

3 replies

lila_meyer
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  • Gainsight Employee ⭐️⭐️⭐️
  • April 15, 2020

Hi Emily, since this sounds like a product or even browser issue, I’ve converted your post to a support ticket. Our support team will followup with you shortly to help investigate. Thanks for posting!


rakesh
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  • Lets put your data to work!
  • July 14, 2020

Hi @emily_zurow_079752  

With July release, we are sending the second batch of performance improvements over. Let me know if it solves your problem!


sai_ram
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  • Expert ⭐️⭐️
  • September 25, 2020

When i go into Data Designer and try to add fields to existing datasets, 4/5 times the webpage doesn’t load an I get the Chrome pop-up “exit or wait’. Waiting doesn’t result in anything. Any tips on how to solve this or a workaround?

@emily_zurow_079752 we released few performance improvements. Could you please check if the issue still exists?