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sandeepchidiri
Helper ⭐️
May 12, 2020

Deleted timline activities

  • May 12, 2020
  • 5 replies
  • 153 views

Hi Team

 

Currently we don’t have an option to check what were the timeline activities deleted recently on a particular account . Is there a way to check who has deleted the activities and at what time ?

      5 replies

      nitisha_rathi
      nitisha_rathi
      Expert ⭐️⭐️
      June 9, 2020

      @sandeepchidiri Can you please share the use-case?

      sai_ram
      sai_ram
      Expert ⭐️⭐️
      June 19, 2020

      @sandeepchidiri did you get a chance to view our comments here?

      S
      sandeepchidiriAuthor
      Helper ⭐️
      June 19, 2020

      Hi @sai_ram 

      Basically whats happening is customer is deleting few timelines and they wanted to check what were the timelines deleted few days back (last week etc ) as they are forgetting what they have deleted. They are coming back to support and mentioning like “we have deleted timelines few days ago is there a way to check when was it deleted and who has deleted” so currently I don’t think we have this option to check. So thought of checking with the team if there is a way to check those timeline ?

        nitisha_rathi
        nitisha_rathi
        Expert ⭐️⭐️
        September 24, 2020

        We don’t have this capability yet and have not heard this request a lot from other customers. We will add it to the roadmap based on number of customers asking for it.

          phani_kumar
          phani_kumar
          Gainsight Employee ⭐️⭐️
          September 24, 2020

          Hi @sai_ram 

          Basically whats happening is customer is deleting few timelines and they wanted to check what were the timelines deleted few days back (last week etc ) as they are forgetting what they have deleted. They are coming back to support and mentioning like “we have deleted timelines few days ago is there a way to check when was it deleted and who has deleted” so currently I don’t think we have this option to check. So thought of checking with the team if there is a way to check those timeline ?

          +1.

          Definitely, a Nice option to know the information on deleted Timeline Entries.

          Thanks.

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