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Deleted timline activities

  • May 12, 2020
  • 5 replies
  • 135 views

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Hi Team

 

Currently we don’t have an option to check what were the timeline activities deleted recently on a particular account . Is there a way to check who has deleted the activities and at what time ?

5 replies

nitisha_rathi
  • Expert ⭐️⭐️
  • June 9, 2020

@sandeepchidiri Can you please share the use-case?


sai_ram
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  • Expert ⭐️⭐️
  • June 19, 2020

@sandeepchidiri did you get a chance to view our comments here?


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  • Author
  • Helper ⭐️
  • June 19, 2020

Hi @sai_ram 

Basically whats happening is customer is deleting few timelines and they wanted to check what were the timelines deleted few days back (last week etc ) as they are forgetting what they have deleted. They are coming back to support and mentioning like “we have deleted timelines few days ago is there a way to check when was it deleted and who has deleted” so currently I don’t think we have this option to check. So thought of checking with the team if there is a way to check those timeline ?


nitisha_rathi
  • Expert ⭐️⭐️
  • September 24, 2020

We don’t have this capability yet and have not heard this request a lot from other customers. We will add it to the roadmap based on number of customers asking for it.


phani_kumar
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  • Gainsight Employee ⭐️⭐️
  • September 24, 2020

Hi @sai_ram 

Basically whats happening is customer is deleting few timelines and they wanted to check what were the timelines deleted few days back (last week etc ) as they are forgetting what they have deleted. They are coming back to support and mentioning like “we have deleted timelines few days ago is there a way to check when was it deleted and who has deleted” so currently I don’t think we have this option to check. So thought of checking with the team if there is a way to check those timeline ?

+1.

Definitely, a Nice option to know the information on deleted Timeline Entries.

Thanks.