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shireesha_reddy
shireesha_reddy
Helper ⭐️
September 27, 2019

Different "Email Forwarding" addresses per each label

Can we set different "Email forwarding" addresses per each label?

For eg, Can we report issue seperately to Zendesk and feature requests to product team by setting the email forwarding addresses.

      3 replies

      ikranjcec
      ikranjcec
      Contributor ⭐️⭐️⭐️
      September 27, 2019
      Agreed, this would be VERY helpful. Right now, we do forwarding to one address, and than manualy dispatch further. It's very time consuming.

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        ciarapeter
        ciarapeter
        Contributor ⭐️⭐️⭐️
        October 3, 2019
        Great suggestion, thanks for sharing the use case.

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          willpatterson
          willpatterson
          Contributor ⭐️⭐️⭐️
          September 4, 2020

          I would love to have this. Being able to send feature requests to our idea portal email and issues to our ZenDesk email would be sublime. Right now we’re having to build macros in ZenDesk to triage these requests to the right place.

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          Will Patterson
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