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abeck0625
Contributor ⭐️⭐️⭐️⭐️
August 29, 2022

Disable OTP Verification per Company

  • August 29, 2022
  • 0 replies
  • 4 views

Can we have an option of disabling the OTP verification not just per Layout, but also per Company? We have a few customers who cannot access the C360 with OTP due to their security settings.

We usually recommend whitelisting the Gainsight domain, etc. but we often get the reply that they would be okay to get the C360 without a password. In this case we don’t have an option of de-activating OTP, unless we de-activate it for all Companies / Contacts.

It’s be great to adjust this setting on a Company basis.