Posting on Behalf of customer:

When we use the key words to search in the KC Bot with Google Search enabled, we currently get results that are quite similar to those we get from a Google web search. But due to Google's API restrictions/limitations, we occasionally fail to find a few specific articles in bot search results that would otherwise be available when searched on the web.

It would be great if we could improve this behaviour and consistently get the same results as we do when using Google's web search.