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Enhance statistics in CSV export of Topics

  • December 22, 2017
  • 2 replies
  • 2 views

Jurgen
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This is a bigger version of Dittes idea over here and I talk about it over here.

I’d add these columns to ‘Topic’ export:

  • Started as: Question, Conversation, Idea
  • Current status: Question, Conversation, Idea
  • Having a marked answer: yes, no or empty.
  • For all topics that have a marked answer, all marked answer stats are added: its time stamp, when it was marked, et cetera. The cells in non-question topics are empty or just say: N/A.

Other useful stats in the marked as answer export are added to the topic export as well. Such as:

  • “post_2_userRole”,
  • “post_2_userRank”
  • “post_2_creator”
  • “post_1_post_2_timeDifference”

What’s the use case? Informing your business about what happens in your community. Right now, the data is incomplete. The fact that completing data (exports) is not a priority for Insided even if there's 10 votes (which this idea is not going to get) is quite disappointing to me.

Any workaround or alternative is welcome. I couldn't think of anything without making it even more complicated.

2 replies

Aleksandra
  • Gainsight Product Manager
  • April 29, 2022

Thank you for sharing this idea. We have made the decision to park it for now because it didn't have a lot of votes. 


Aleksandra
  • Gainsight Product Manager
  • April 29, 2022
Updated idea statusOpenClosed (Parked)