[Customer request]:

Hi Team,

As per the current functionality, while creating the recurring CTA’s, it creates a dummy parent event where recurring = true in the call to object. These parent CTAs will not show up in the Cockpit view, because that view will only show events where recurring does not equal true.

However, customer has few reports configured on ‘call to action’ and they have to manually update the filter to exclude this parent CTA event as it is causing discrepancies.

Customer would like to share his feedback on this to avoid this manual updation of filter as there have many reports.