Explanation for ideation statuses

Don’t forget to vote for your own ideas @Dennis2 

Yes -- we had quite a number of questions about this in the first few weeks after going live. Ideally, I would like to see a solution for this where you can add explanation text that displays when the user hovers over a ? icon or something similar. 

However, I will share with you the hack/workaround I employed which has worked well. I posted an article in our FAQ area in which we explained each of the statuses and then I used the topic widget (I believe that’s the name of it) to showcase a link to that article on the Ideas page right above the Filter by Status area. It almost immediately cut down on the questions we received. The article also includes tips for how to submit a “great” product idea -- with examples. Submissions have gotten much better, with more details, use case examples, and impact explanations since we did this. 

 

Hi @Julia_M, 

We also have a topic like that, so thanks for you workaround! Hopefully it has the same effect for us as it did for you. 

I still agree with you that idealy, the solution for the ? icon would be better. 

Thanks for taking the time to share this idea.

After review, we've decided not to move forward as it doesn't align with our current product direction, and it doesn't address a broad enough set of customer needs relative to other priorities we're focusing on. We appreciate you raising it and encourage you to keep sharing feedback as it helps us make more informed decisions.