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When using Gainsight App for Zoom and log a Timeline Entry with multiple attendees from multiple Companies ( lets assume those attendees have been added as contacts in Person/Company Person objects), there is only ONE timeline entry logged with multiple attendees. However, when we query the Activity Attendee Object, ONLY 1 external attendee is shown/derived and the rest are not.

 

We need to expose email_address from our database to the Timeline UI and then the GS Admins will be able to see all necessary data to follow up with all Zoom attendees from Gainsight, e.g. send them a survey.

 

 

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