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We have 2 completely different products each with their own customers. We want to include both in the knowledgebase. In order to do this properly it would help us enormously to add an extra level to the knowledgebase so that we can indicate the product on the first level and the content on the next two levels.

Good idea Annelies, we have exacly the same problem :thumbsup: With different products and 200+ articals it gets confusing and unstructured very fast.

Updated idea status New → Closed (Duplicate)
Idea merged into:

All the votes from this idea have been transferred.

Hello @annelies.bootsman Thanks a lot for your idea. I merged it with an idea that already exist about this topic, so we can keep all the insights in one place

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