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nadeem
nadeem
Contributor ⭐️⭐️
May 13, 2019

Feature Request: Ability to upload Outlook attachments in Timeline entry

  • May 13, 2019
  • 1 reply
  • 48 views
I would like to have the ability to upload native Outlook attachments (.msg) to a timeline entry.

This will reduce the amount of copy and pastes for the CSMs and also a keep the original email attachment in case of reference for trails/reference purposes.

      1 reply

      C
      chethana
      Expert ⭐️
      October 28, 2020

      Hello @nadeem 
      We have built outlook add-in which allows to log emails with attachments as timeline activities without CSM copy pasting it. Details can be found at SFDC and NXT .

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