- Contacts relation. We tag contacts into tons of timeline activities and CTAs but have no way to see ALL historic activities related to that contact. If I am call the CMO, I want to more easily find all the times she has been tagged into activities. When was the last call she was on? How many has she been on over 3 years of being a client? I have to keyword search the name, but if there are 2-3 Sarahs at that firm, I get way more than what I am looking for – must sift through.
Feedback from Seismic: Contact history ( no way to see ALL historic activities related to that contact)
+5
+1Hi
Thank you for the feedback.
Are the contact details added as external attendees or tagged within the Timeline entries?
Regards
Preethi
+5Added as external attendees.
+1+1Hi Meenal
We will soon be working on a P360 for every contact loaded to Gainsight which would help understand the history for the particular contact.
P360 would give an overview of the CTAs and Timeline posts associated with a contact.
Apart from CTAs and Timeline, are there any other details that would help you with understanding a contact?
Thank you
Preethi
+5Integration with People Maps would be useful here,
Outplay. Outwit. Outlast.
+1Got it. Thank you
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