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Field dependencies not working on Gainsight NXT

  • May 18, 2020
  • 5 replies
  • 180 views
shiv_kumar_katiyar
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Hi Team,



(This is with regards to NXT edition org)



The use-case here is that I want to autopopulate one field based on the selection of other field in a success plan. I thought of using it using Dropdown Dependency-https://support.gainsight.com/Gainsight_NXT/02Data_Management/02Managing_Data_In_Gainsight/03Dropdown_List_and_Multi_Select_Dropdown_List#Create_a_Dropdown_list_for_Dependent.0ACategories , but it seems to be not working. 

I see that it is planned for SFDC edition -https://community.gainsight.com/cs-ideas-21/field-dependencies-not-working-on-gainsight-37714 , so when can we expect it for NXT? 

phani_kumar
sai_ram
jenlpro

5 replies

sai_ram
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  • sai_ram
  • Expert ⭐️⭐️
  • June 8, 2020

@shiv_kumar_katiyar Thanks for bringing this up! Since its an enhancement request, changing this to an idea post. 

Anil Raj Pujari
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Hi

dropdown list dependent on a category can be configured in data management and used in new success plan Horizon Experience (beta phase) in NXT edition.

 

 

 

sai_ram
seth_schroeder
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  • seth_schroeder
  • Gainsight Employee ⭐️⭐️
  • July 27, 2021

Hello Everyone,

Happy to announce that your request has been considered and implemented in the Success Plan Horizon Analytics available in Gainsight NXT (Link). Success Plan Horizon Analytics has new capabilities such as the ability to add dependencies between Objective CTAs and Tasks in Templates and Playbooks.

Thanks for posting!

S
  • Syed
  • Contributor ⭐️⭐️⭐️
  • July 21, 2022

Hi guys

I created two drop downs in Success Plan. I have linked them in dependency mapping aswell. But it does not work.I mean its not working as Controller pick list and dependent.Can you plz advise

Thanks

 

S
  • Syed
  • Contributor ⭐️⭐️⭐️
  • July 21, 2022

Hi

in Success Plan, can we make fields(String or Rich text area) dependent open on DropDown?

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