we are receiving a large file from mixpanel to load in gainsight. Few of the days the run is getting succeeded and for the other failure runs we are unable to see the failed results in the UI. The issue is with the file size which Gainsight is not able to handle. There are data file size limit exceed issues.
Filter Enhancement in mixpanel data transfer
+2
+2Due to missing Adoption data - There is a data gap for CSMs during QBRs, EBRs, Portfolio Review, RENEWALS, UPSELL & CROSS-SELLS.
We are unable to update customer with real time adoption data
Delayed action from Mindtickle team in case of low adoption since the data is not getting updated real-time
Impacting us negatively in our Save Churn Project as well.
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