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austin_hendrix
austin_hendrix
Contributor ⭐️⭐️⭐️
October 15, 2020

Filter Functionality for Programs with Only One Email Version in Journey Orchestrator

  • October 15, 2020
  • 4 replies
  • 65 views

We are looking to use the same Power List across multiple different Programs in Journey Orchestrator and then filter down the emails (similar to what is shown at the bottom of this support article: https://support.gainsight.com/Gainsight_NXT/Journey_Orchestrator_and_Email_Templates/Email_Templates/Create_and_Send_Multi-Version_Emails)

 

However, when there is only a single email version in a program, the ability to filter does not exist. It would be great if there was still the ability to filter even if there is only one email version in a Program. 

      4 replies

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      October 15, 2020

      Hi Austin, Powerlists are an older feature that is going to be retired soon. We recommend you convert over to using the newer Segments functionality. More info on Segments can be found here: https://support.gainsight.com/SFDC_Edition/Journey_Orchestrator_and_Email_Templates/Programs/Segments

      VP of Customer Success at Forcepoint
      austin_hendrix
      austin_hendrixAuthor
      Contributor ⭐️⭐️⭐️
      October 16, 2020

      Hi @dan_ahrens - thanks so much for this information. Super helpful. With regards to Powerlists being retired soon, do you have an estimated timeline on that? Additionally, any information on what will happen with any programs currently set up using Powerlists would be amazing. Thanks again! 

      dan_ahrens
      dan_ahrens
      Expert ⭐️⭐️⭐️
      October 16, 2020

      We don’t have a specific date set, and we’ll communicate that out in our release notes once we have a target date. This will give you enough time to make the transition. We’ll also include details on how to upgrade your existing programs. 

      VP of Customer Success at Forcepoint
        austin_hendrix
        austin_hendrixAuthor
        Contributor ⭐️⭐️⭐️
        October 16, 2020

        Got it. Thanks @dan_ahrens -- appreciate the additional details. 

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