When forwarding an email via Gainsight Assist, it currently based the Company/Relationship to log the Activity on the sender of the original email. This will potentially lead to logging the activity to an incorrect Relationship if you're forwarding an email a colleague sent to a customer. It would be useful if Gainsight Assist also takes into account the recipients of the original email (and sends the email to Drafts in not certain).
Gainsight Assist: when forwarding email, use recipients as well to determine Company/Relationship
+2
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.