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Gainsight Mobile App - Dashboards + C360

  • July 12, 2019
  • 5 replies
  • 81 views

austeku
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Hi,

Given Mobile app is going to be used by the people who are mainly on the road, the largest part being executives, it would be great to enhance it to add Dashboards and C360.

My client specifically asked for this.

Thank you.

5 replies

lane_h
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  • Helper ⭐️
  • July 12, 2019
I think there are some reports that would be helpful to access remotely, I'm not sure I'd want to see an entire dashboard on my mobile. Example tabular reports, those can get big quickly.

Maybe instead a "Mobile Dashboard" where only specific types of reports can be added such as widgets, pie charts, and certain graphs. Even line graphs and bar charts can be quite large making it hard to decipher on mobile.


austeku
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  • Author
  • Gainsight Employee ⭐️
  • July 12, 2019
Very good point from solutioning perspective. Ideally it would be a separate dashbaords where we have certain elements which we know going to show up nicley on the majority of phones.

In any case, whatever the solution is, this is super important for executives and C-level personas and for us to make it easy for them to access the Gainsight and see the value with their own eyes.


lane_h
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  • Helper ⭐️
  • July 12, 2019
@austeku for C360, would the idea be the same that there might be a mobile layout with only specific types of sections being supported?


austeku
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  • Author
  • Gainsight Employee ⭐️
  • July 12, 2019
Ideally - yes. But then with an ability to easily replicate Decktop C360 to Mobile, without a need to rebuild one by one.


sriram pasupathi

@austeku Thank you for bringing this up. We have added this to our near term roadmap and we are actively working on getting the first version of C360 on mobile.