Just checked this section on community and read that existing customers will be moved onto GS nxt when the the time is right.
How do we proactively look into this and start the conversation regarding this ? Assessing the pros and cons of the transition, effort and time needed, any complexities regarding the current setup, changes in end user experience etc.
Gainsight Nxt : How do I know when its time for us to move to Gainsight Nxt platform ?
+5Hi Sainyam! This is a great conversation to have with your Gainsight COM. It sounds like you already read through the NXT FAQ?
Lila Krutel, Dir. Global Education Services
Aside from Gainsight eventually deprecating the SFDC version, there are a lot of new benefits to Nxt (better UI, more user friendly, and some great new features). Plus users will no longer need licenses to SFDC and Gainsight so there could be some cost savings for you.
The complexities I’ve seen with Nxt transition really depend on your Salesforce instance and how its been setup. But nothing is unsurmountable. Gainsight also has some great tools for moving all the Gainsight created objects in SFDC (CTAs, Tasks, CSPs, Scorecards, etc) to the new Nxt version.
This is probably not really a product idea but more of a question. Gainsight has built some tools for migrating from SFDC to Nxt.
Sign up
If you ever had a profile with us, there's no need to create another one.
Don't worry if your email address has since changed, or you can't remember your login, just let us know at community@gainsight.com and we'll help you get started from where you left.
Else, please continue with the registration below.
Welcome to the Gainsight Community
Enter your E-mail address. We'll send you an e-mail with instructions to reset your password.