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Gainsight Employee ⭐️
December 15, 2020

GSID is showing instead of value for a dropdown field used on Case function under Data designer data set

  • December 15, 2020
  • 5 replies
  • 100 views

Hi Team,

 

Customer reported that GSID is showing instead of value for a dropdown field used on Case function under Data designer data set

 

Thanks,

Abhishek

5 replies

sai_ram
Expert ⭐️⭐️
December 17, 2020

@abhi1289 Thanks for bringing this up here. We have this in our short term road-map. I will update you here once we push this to release.

sai_ram
Expert ⭐️⭐️
December 17, 2020

@abhi1289 Thanks for bringing this up here. We have this in our short term road-map. I will update you here once we push this to release.

Changed the status accordingly!

rakesh
Gainsight Employee ⭐️
Lets put your data to work!
February 5, 2021

Hi @abhi1289  We will work on this on a short-medium term horizon. 

Pivot, an upcoming feature in DD will already have this for some ID’s.

Helper ⭐️
September 10, 2021

Hi @abhi1289@rakesh and @sai_ram, I talked with GS support and they told me that this can be fixed by enabling a backend flag.

 

christian_auner
Contributor ⭐️⭐️⭐️
September 12, 2022

Hi all,

we are still facing issues with populated picklist item IDs in Case function in Data Designer and in Rules Engine. As this topic was discusses 1 year ago and it was on the “short term road map” how is the current status @sai_ram??

Thanks