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lila_meyer
lila_meyer
Gainsight Employee ⭐️⭐️⭐️
May 9, 2016

Gsnap: change support email to Gainsight Go link?

  • May 9, 2016
  • 5 replies
  • 15 views
When users view the Gsnap demo video, there's text and a link along the bottom of the video to contact support@gainsight.com for more information. Can we replace this text/link with a link to a support article on Gainsight Go?

      5 replies

      manu_mittal
      Gainsight Employee ⭐️
      manu_mittal
      Gainsight Employee ⭐️
      May 9, 2016
      Yes, we can get that text updated. Do we have a Gainsight Go link available already?
      lila_meyer
      lila_meyerAuthor
      Gainsight Employee ⭐️⭐️⭐️
      May 9, 2016
      Thanks, Manu! Here you go:

      https://support.gainsight.com/Product_Documentation/CoPilot_and_Automated_Email/User_Guides/01_Gsnap...
      Lila Krutel, Dir. Global Education Services
      farhat_mirza
      Gainsight Employee ⭐️
      farhat_mirza
      Gainsight Employee ⭐️
      May 12, 2016
      Added to open items list.
      dstokowski
      dstokowski
      Gainsight Employee ⭐️⭐️
      May 13, 2016
      Let's make sure we don't direct people to support directly but as Lila says - generally to support.gainsight.com (Gainsight Go)
      madhu
      Gainsight Employee ⭐️
      madhu
      Gainsight Employee ⭐️
      May 26, 2016
      Heads-up: Suggested text with Gainsight Go link got implemented and available in Staging Environment. Soon will be available in Production. 
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