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Gsnap: change support email to Gainsight Go link?

  • May 9, 2016
  • 5 replies
  • 3 views

lila_meyer
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When users view the Gsnap demo video, there's text and a link along the bottom of the video to contact support@gainsight.com for more information. Can we replace this text/link with a link to a support article on Gainsight Go?

5 replies

manu_mittal
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  • Gainsight Employee ⭐️
  • May 9, 2016
Yes, we can get that text updated. Do we have a Gainsight Go link available already?

lila_meyer
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  • Author
  • Gainsight Employee ⭐️⭐️⭐️
  • May 9, 2016

farhat_mirza
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  • Gainsight Employee ⭐️
  • May 12, 2016
Added to open items list.

dstokowski
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  • Gainsight Employee ⭐️⭐️
  • May 13, 2016
Let's make sure we don't direct people to support directly but as Lila says - generally to support.gainsight.com (Gainsight Go)

madhu
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  • Gainsight Employee ⭐️
  • May 26, 2016
Heads-up: Suggested text with Gainsight Go link got implemented and available in Staging Environment. Soon will be available in Production.