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The ability to upload images and docs are great with Timeline. One piece of feedback that my CSMs have is re: viewing the image that they uploaded into Timeline. Instead of having the image/document get downloaded into their computer again, it would be great if the document or image opens up in either a new window or in the actual activity. Is this possible? It's something so minor but it would save a ton of clicks and downloads :) 
Hi Maria,



Absolutely agree and this is on our roadmap. ETA is not yet finalized.



Thanks,

Nitisha
@Maria, Previewing in Timeline is in our road-map. Pushing this to an Idea post. 



Thanks for bringing this up!

Hi @sai_ram is there an ETA on this roadmap item? It would be great to see image previews supported in tasks / CTA text body too.

Previewing of images in Timeline is in our road-map, but no ETA. 

@sam_buddery Regarding the image previews supported in tasks / CTA text body, I need to confirm with the product team. Since this comes under different module (Cockpit), request you to create a new post. So that tracking would be easier. 

Hello Everyone!

Happy to announce that your request has been considered and included as part of the v6.18 release (SFDC / NXT). With this release, user profile pictures are displayed next to the author field for each activity entry, making it easier to quickly identify who created the activity. If no image is available, the author’s initials are displayed instead.

This feature is implemented in both SFDC & NXT versions.

Thanks for posting!

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