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Include Email OPEN Event for Email Engagement Audience Logic Rule

  • June 29, 2022
  • 1 reply
  • 9 views

rschlette
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Email OPEN events are not currently available for Email Engagement Audience Logic rules. Including OPEN  in this event list would facilitate email engagements like ‘send email B to users who did not open email A’, ‘send reminder email B to users who did open email A’, etc.

A GET request to the EmailEvent can return emailTrackType: EMAIL_TRACK_OPEN. That’s the event that would be great to add here.

1 reply

JayS
  • Helper ⭐️
  • June 29, 2022

Thank you, @rschlette. This is the precise use case we’re trying to do now. Hopefully, this feature can be added soon.