Include federated results from Zendesk in new topic suggestions

When creating a new topic it would be helpful if the “title” of the topic didn’t just search for related topics to intercept the creation of a new one, but also included federated help articles from Zendesk.

To use a scenario from our community, we might have a user that goes to ask a question about integrating with JIRA, but we already have a KB that answers that question. If we could help them find that first, then we could avoid the question being asked at all.