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Gainsight Employee ⭐️
shivani
Gainsight Employee ⭐️
June 17, 2021

Includes option is not available in the rule action criteria

  • June 17, 2021
  • 2 replies
  • 32 views

Usecase: I have to filter out certain category of Contact types in the rule action criteria. But it is not letting me choose the option “includes” and I have to put multiple contains filter to replace the includes option.

 

Idea: To have the includes option for text fields in the rule action criteria to cover multiple “contains” values.

 

2 replies

sai_ram
sai_ram
Expert ⭐️⭐️
June 21, 2021

@shivani thank you for sharing.

    rakesh
    Gainsight Employee ⭐️
    rakesh
    Lets put your data to work!
    June 23, 2021

    Hi @shivani 

    Thanks for posting this.

    There are quite a few changes that we are planning in Rules Engine around revamping the experience. Will consider this one as well.

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